AI agents, QA engagements, and web applications built to spec and running in production.
Built a retrieval-augmented agent that answers customer product questions directly from company data, grounded in real sources with citations rather than guesses. Owned the full pipeline: ingestion, chunking, embeddings, retrieval tuning, and answer evaluation.
Built a tool-using agent that answers live logistics queries straight from internal APIs, surfacing shipment and inventory status in chat with no extra dashboard. Designed the function-calling layer, API integrations, and the error and fallback handling behind it.
Built a dual-intent agent that supports existing customers and converts new ones, routing each conversation by intent and escalating to a human at exactly the right moment. Wired in CRM read and write, handoff logic, and persistent conversation state.
Built a voice and messaging agent that works outbound lists end to end, qualifying leads, handling objections, and booking them straight into the calendar. Covered the call flows, scheduling integration, and automated follow-up so the team didn't have to.
Tested an AI quiz builder where students upload notes and get generated practice quizzes. Covered the upload flow, question generation, and scoring end to end, including regression, edge-case, and cross-browser coverage.
Tested a fintech web app for accounts and payments end to end: calculations, form validation, and security-sensitive flows. Built out regression coverage and pushed hard on edge cases around money and authentication.
Tested an Android game across a real-device matrix, covering gameplay, performance, and stability on actual hardware. Handled OS and device fragmentation, then reproduced and triaged crashes from the field.
Tested a Windows desktop app that locks and protects files, verifying locking, unlocking, and recovery paths across Windows versions. Covered compatibility, data integrity, and full release-readiness checks.
Ran delivery end to end in Jira: backlog grooming, sprint planning, bug triage, and release sign-off. Kept everyone aligned on what was shipping and when, with clear status from commit to ship.